Our Results
We believe that treatment is a large investment FOR our clients with regard to their time, energy and financial resources. Therefore, we take our work seriously and want to ensure that we are doing the best we can to provide effective treatment. We do this through providing extensive training and supervision of our clinicians, by only offering evidence-based treatments, and by engaging in ongoing and extensive evaluation of our programs. We have a program evaluation consultant who works with our team and supports us in collecting quantitative and qualitative data on our outcomes.
Clients’ Perceptions of Their Experiences in Treatment (2026)
Our most recent program evaluation included 276 adult clients who received treatment between 2014 and 2026. We compared clients’ scores at the beginning of treatment with scores collected 6-24 months later.
Overall, clients reported improvements across several areas of mental health and well-being:
- 28% decrease in depression
- 29% decrease in anxiety
- 25% decrease in stress
- 47% decrease in suicidal ideation
- 15% decrease in emotional dysregulation
- 30% decrease in emotional distress
- 17% decrease in dysfunctional coping
- 15% decrease in psychological inflexibility
Clients also reported improvements in:
- 6% increase in overall quality of life
- 11% increase in psychological health
- 6% increase in physical health
- 6% increase in social relationships
- 10% increase in mindfulness
We also collect feedback from clients and families to better understand their experiences. Clients frequently describe the benefits of learning practical skills, improving emotional regulation and relationships, and receiving compassionate, individualized care.
We use these results and client feedback to continually evaluate and improve the care we provide.
Found Individual Therapy Informative
- 94% reported improved external behaviours
- 86% reported improved ability to manage relationships
- 84% reported improved ability to regulate emotions
(n = 202)
Found Parent Skills Training Informative
- 87% reported improved parenting strategies
- 88% reported improved ability to respond to their child/children
- 73% reported improved ability to regulate emotions
- 71% reported that their child improved
(n = 88)
Found Group Skills Training Informative
- 85% reported improved external behaviours
- 80% reported improved ability to manage relationships
- 81% reported improved ability to regulate their emotions
(n = 90)